Frequently Asked Questions
Find answers to common questions about your orders and our products
How do you ensure the freshness of food items?
We utilize climate-controlled warehousing and a strict 'First-In, First-Out' inventory system to ensure every product delivered is well within its best-before date.
Do you offer bulk discounts for large orders?
Yes, Discount Dragon specializes in bulk savings. Prices shown on product pages automatically reflect volume discounts where applicable.
What should I do if a perishable item arrives damaged?
Please contact our support team within 24 hours of delivery with a photo of the damage, and we will issue a full refund or replacement immediately.
Are your products suitable for specific dietary requirements?
We stock a wide range of gluten-free, vegan, and organic products. Please check the 'Ingredients' section on the individual product pages for specific details.
Can I track my grocery delivery in real-time?
Once your order is dispatched, you will receive a tracking link via email to monitor your shipment's progress to your door.
Do you ship frozen goods?
Currently, we only ship ambient and shelf-stable food products to ensure the highest quality standards during transit.